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Tel:  +1  786 780 6789

          +1 786 767 3669

Mail:  inf@heart2print.com

 

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Frequent questions FAQ

At this time we only ship to the continental United States. But we are preparing to make international shipments in the future.

We accept various payment methods such as Paypal, Credit and Debit Cards and Bank Transfers. In the case of payment with cards, they are made through secure services and gateways.

The cost of shipping services will always depend on the customer’s address, the characteristics of the purchase and the delivery time that the customer chooses.

For shipments of our products, we have direct contracts with companies such as UBER EXPRESS and USPS, which allows us to make safe deliveries and at excellent prices.

In all shipments, a tracking code is created so that the customer knows at all times where their order is going.

For orders over 50 USD, shipping is free.

In our company we always strive to have your order ready within 48 hours of placing it. But it will always depend on the volume of the order, taking into account that many orders involve a digital editing and printing stage. It also depends on the shipping method chosen by the customer. But as a rule of our company we will always try to get your order to you in the shortest time possible. 

Whenever the order has not reached the finished status, the client can cancel an order and the entire money will be returned, but if the order has already been made, it is the client’s obligation to make the payment regardless of the payment method used. he chose. To cancel orders, the customer must write to us through our contact form and in the message area write the order number they want to cancel.

There are several methods, the first and most direct is to sign up for our newsletter from the option in our footer, and so every time a new product is offered, or a promotion is launched, it will automatically arrive in your email. Another way is to follow us on our social networks, where our team publishes updates on new products and promotions.

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